CALL US: 03 377 8887  |  242 Ferry Road, Christchurch, New Zealand

Terms and Conditions

These Terms and Conditions apply to every website sale between Bed Shop Online and their customers. There will be no variations to these terms and conditions unless explicitly stated in writing by Bed Shop Online.


Customers have the right to return any goods deemed faulty or damaged in transit for a replacement. The following conditions apply to returned items:

  • Where goods are being returned due to a fault or damage, they must be in original condition.
  • Where return is due to a fault, the customer must contact Bed Shop Online within 7 days of receiving the product.
  • Damaged items must not be signed for at the time of delivery and must be rejected - a new replacement will be sent as soon as possible.


  • Personal Information: Through conducting its normal business, Bed Shop Online may collect customer information including purchase history, contact and delivery details.
  • This information will remain confidential and will be held securely, and will not be disclosed to any third party.
  • Access to Personal Information: Personal information relating to the customer is available under the Privacy Act 1993, and the customer may request changes to the information held.


Goods are warranted from defective workmanship and material provided that the goods are unmodified in anyway and are used for the purpose intended by the manufacturer. The warranty covers replacement or repair of the product itself provided that Bed Shop Online is satisfied that the defects were defects in manufacture or in transit.


Warranties will not be extended beyond that of the manufacturer's warranty period or conditions. The warranty is limited to replacing or repairing any defective goods with the procedure set out in these terms and conditions, provided that Bed Shop Online is satisfied that the defects were defects in manufacture or in transit. NOTE: Items inspected and signed off on at the time of delivery are deemed to be in excellent condition and there are strictly no returns.

Delivery and Delivery Charges

How much will it cost me? 

Delivery costs are listed on the website. If you live in a rural area or want to buy multiple items, freight options can be reviewed via email or by giving us a call. A Bed Shop Online representative will liaise with you via email or phone within 48 hours with confirmation and a delivery ETA. Freight is calculated on size, but feel free to contact us for a second quote if you are not satisfied.




Bed Shop Online will accept full payment only for any online order. Payment can be made via Direct Payment Services (DPS) with a Visa or Mastercard.


While we endeavour to supply correct information on this website at all times, mistakes, errors or omissions may occur. Bed Shop Online takes no responsibility for any loss or damage, direct or indirect, resulting from the use or application of information contained on this site.


Prices shown on the Bed Shop Online website are listed in New Zealand dollars, and are inclusive of GST. We reserve the right to change or alter any prices at any time for any reason.

Product range and availability

All efforts will be made to fulfil any order placed with Bed Shop Online. However, we accept no responsibility should we be unable to supply ordered goods for any reason.

Contact Bed Shop Online Christchurch

Contact Us

For a no obligation discussion on how we can assist you, please call one of our team!

242 Ferry Road
          Christchurch, New Zealand

03 377 8887